I have been using ICS’s Athena Software Suite for over 20 years across many divisions within public safety organizations, and it’s never failed me. One piece to Athena’s Software Suite is the Records Management System, o...
Several years ago, I was working patrol as a supervisor. Every other unit was busy with other calls, so when this suspicious person call came into 911 on the far end of the county, I took it. When I arrived on the scene,...
It was April 11th, 2011, and I was the dispatch supervisor at Prosper PD, and a hailstorm came through and I knew I had one girl working. So I jumped in the car and drove up to dispatch. And when I walked in, the phones ...
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